Wednesday, March 14, 2012

They Will Get Us Anyway They Can


I swear it’s anything and everything people/companies can get money out of us they will do it. I purchased an application today, through my Iphone App Store, which did not work properly. I got the FREE version a couple weeks ago and thought I’d try it out and if I liked it I’d fork over the $0.99 for the actual app. I typically DO NOT spend money on apps. Now I will probably NEVER spend money on another app.

I took to google to figure out how to receive a refund for this app. Of course as most companies have made it, hard to find a contact NUMBER because heaven forbid we actually talk to someone about our issues. I found a couple sites explaining how to request a refund, but guess what…the directions I was following did NOT WORK!!! Itunes could not make it any easier for me. I finally found a number to call and he looks me up and tells me I’m not available for Phone Support…Come again? What do you mean I’m not available for Phone Support? Yeah I have to pay money to be able to call someone at apple and request his or her guidance. How much you ask? Only $69.99 a month. I think NOT!

All he could offer me for FREE was to go to apple.com and search for REFUND. After many different ways of searching for a refund on an application I came to an email address to request it. Hopefully I get the refund. Yeah it’s only $0.99 but dang, it’s my $0.99! 

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