Wednesday, February 29, 2012

Why Can't Dr's Make Their Appointments?

It never fails, every time I have a Dr's appointment I end up sitting and waiting, whether it be well passed the scheduled time or just a couple of minutes. And this infuriates me. Trust if you missed the appointment they'd slap you with a charge or replace you.  


Last week I had two appointments. One with the dreaded dentist and one to check on this weird thing I've been experiencing with my knee. The dentist was "suppose" to be quick and painless. I was just scheduled to have some ex rays of my mouth to turn into the insurance company. Apparently my mouth is "too small" or some shit because she could NOT get this one picture to take right, so she kept having to try again. I left with a swollen and sore mouth. Ouchers! Also it ran longer than it was suppose to. I should of known "quick" meant over 30 minutes in dentist terms. Besides the point, they scheduled me during their lunch hour. Why do dentist offices have their employees take lunch all at the same time? This does not make sense to me. I think there should always be someone there to greet and answer the phones. So, what is it I did when I got there? WAITED! And I had another appointment to get to so I was very antsy. 


My Dr's appointment was just as annoying. I got there literally ON TIME! I walk up, tell the not so happy person behind the desk my name and she says she'll let the Dr. know I'm here. Ok...Fine. Well it was fine until I ended up sitting in the waiting room 15 minutes passed my SCHEDULED appointment. Finally a nurse comes and takes me back. She takes me to another waiting room where she weighs me and has me sit down to...WAIT for the Doc. While waiting, probably 20-25 minutes, I was amazed at the make shift "changing room" pictured in this blog. Just a stool and curtain. Nice. The Dr. finally comes in and asks me a bunch of question as she sits at a desk typing everything I say into her laptop. She has me do some movement and basically tells me she doesn't know what it could be, but she'll take my blood to see if anything comes back. Mkay...


I go sit in a hallway waiting on a nurse to take me to draw my blood. I am sitting there listening to three nurses laugh and carry on rather loudly as I wait wait wait patiently (right my patience is running thin). One finally walks passed me and says "Are you ready". I'm thinking bitch are you ready? Seems I interrupted your down time! I just get up and follow her. She takes me to a very small room and says sit down. Again I'm thinking WHERE!? There are two seats and am I just to pick one? Whatever, I just say "is this one ok" she says "yes" not looking at me. I sit down and she gets right to it. Takes my arm, sticks me with a needle and draws my blood. Well thinks nurse, I'm not at all terrified of needles and this is painless... Insensitive much? She says, "apply pressure". I say "I'm sorry" because I didn't hear her, she says it again, I say, "I can not hear you". She gets it this time and says it so I can hear her. All awhile her back is to me and she never once actually looks at me. So, she says you're all done. This time I'm thinking damn don't tell me how to check out or anything. I thank you for your pleasantness. 


I decide I have to figure this out on my own. My Dr.'s office is new and this is the first time I'd been there. I go up to the front where I checked in and I seriously stand there for over 20 minutes  waiting for someone to pay attention to me so I can, you know, pay them! Finally got some attention and was on my way. I almost left without paying. 



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